Shipping Policy

A legal disclaimer

The information provided on this website, including but not limited to product descriptions, pricing, and shipping details, is for general informational purposes only. While we strive to ensure the accuracy and timeliness of the information presented, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose.

Shipping and Delivery: Shipping costs and delivery timelines provided are estimates based on the weight, fragility, and packaging requirements of each artwork. Actual shipping costs will be calculated post-purchase and communicated to the buyer for approval. We are not responsible for delays caused by third-party shipping services, customs processing, or unforeseen circumstances beyond our control, such as weather events or logistical issues. Any additional customs fees, duties, or taxes for international orders are the sole responsibility of the buyer.

Product Condition: All artworks are original and sold as described. We take great care in packaging to prevent damage during transit, but we are not liable for damage caused by shipping carriers or improper handling after delivery. Any claims for damage during shipping must be filed directly with the shipping carrier.

Liability Limitation: To the fullest extent permitted by law, Nicolas Cassel Dürr Art shall not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages, including but not limited to damages for loss of profits, goodwill, use, data, or other intangible losses resulting from the use or inability to use our website or services, or from the purchase or delivery of our products.

Changes to Terms: We reserve the right to modify this disclaimer or any other policies on our website at any time without prior notice. Your continued use of the website constitutes acceptance of any updated terms.

If you have any questions or concerns about this disclaimer or our policies, please contact us at nicodurrart@gmail.com.

Shipping Policy

Thank you for choosing to purchase original artwork from our online shop! We are committed to ensuring your artwork arrives safely and securely. Below is our current shipping policy:

Local Pickup: For customers in the local area, we offer free pickup by appointment. Please contact us after your purchase to arrange a convenient pickup time.
Shipping Costs: The cost of shipping depends on the weight, fragility, and packaging requirements of each painting. Due to these variables, shipping costs are calculated after your purchase is completed. We are actively working on implementing a system to provide shipping estimates during checkout, which will be available soon.
Shipping Process: Once your order is placed, we will assess the painting’s specific shipping needs and provide you with a personalized shipping quote. You will be contacted via email with the quote and estimated delivery timeline. Upon your approval, we will proceed with packaging and shipping your artwork.
Packaging: All paintings are carefully packaged to ensure safe delivery, with materials chosen based on the artwork’s size, weight, and fragility. We use high-quality, protective packaging to minimize the risk of damage during transit.
Shipping Timeline: After the shipping quote is approved, your order will typically be shipped within 3-5 business days, depending on the complexity of the packaging required. Delivery times vary based on your location and the shipping method selected.
International Shipping: We offer international shipping. Please note that international orders may incur additional customs fees, duties, or taxes, which are the responsibility of the buyer. These fees are not included in the shipping quote provided.
Order Confirmation: You will receive a confirmation email once your order is shipped, including tracking information where available.

If you have any questions about our shipping process or need assistance with your order, please contact us at nicodurrart@gmail.com. We are here to ensure your artwork arrives safely and that you are delighted with your purchase.

Thank you for supporting my art!